Return & Warranty Policy

What is the Warranty policy?

Dozer Pets warrants that the products sold to be free of defects in materials and workmanship and to be in perfect working order at the time of purchase. If the product should, for any reason, become defective within 120 days of purchase, Dozer Pets will replace the product once it is returned to Dozer Pets. This warranty does not apply to any damage caused by accident, abuse or misuse of the product. There are no other warranties other than those expressly set forth within. Product shipping to Dozer Pets must be in the original shipping carton with freight prepaid.

If you are not completely satisfied wither order, you may return the unused items within 120 days from the date of invoice for a full refund (excluding shipping and handling charges and any applicable restocking fees). Please email us at for a return authorization number. A copy of the packing slip or original receipt must accompany all returns. We reserve the right to no accept returns that are in poor condition, do not have a return authorization number or are not accompanied by packing slip or original receipt.

I received the wrong product how can I return it ?

Please email us at with your order number, a picture of the incorrect items you received, packing slip. We will get back to you asap!